Course Outline
Introduction
- What is eCommerce fraud?
History of eCommerce Fraud
- Understanding eCommerce frauds which happened over the past decades.
- Understanding eCommerce frauds which are known to be common today.
Types of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing
- eCommerce fraud statistics and examples
Preparing an Anti-Fraud Strategy
Assessing Your Organization's Situation
Addressing Different Areas of Fraud Prevention
Authentication
Credit Card Fraud Detection
Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening
Communicating with Team and Getting Support for New Measures
Evaluating the Results
Adjusting to Changing Needs
Summary and Conclusion
Requirements
- Basic understanding of eCommerce and online payments
Audience
- Managers in charge of implementing security policies and controls.
Delivery Options
Private Group Training
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- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
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Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.