Course Outline

Introduction

  • What is eCommerce fraud?

History of eCommerce Fraud

  • Understanding eCommerce frauds which happened over the past decades.
  • Understanding eCommerce frauds which are known to be common today.

Types of eCommerce Fraud

  • True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing
  • eCommerce fraud statistics and examples

Preparing an Anti-Fraud Strategy

Assessing Your Organization's Situation

Addressing Different Areas of Fraud Prevention

Authentication

Credit Card Fraud Detection

Fraud Detection Techniques

Managing Recurring Transactions

Fraud Screening

Communicating with Team and Getting Support for New Measures

Evaluating the Results

Adjusting to Changing Needs

Summary and Conclusion

Requirements

  • Basic understanding of eCommerce and online payments

Audience

  • Managers in charge of implementing security policies and controls.
 14 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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