Course Outline

Introduction to Human-Centered Design

  • What is Human-Centered Design?
  • The HCD process and key principles
  • Case studies of successful HCD applications

User Research and Empathy

  • Conducting user interviews and surveys
  • Analyzing user behaviors and pain points
  • Building empathy maps

Defining the Problem

  • How to frame and define user problems
  • Developing user personas
  • Creating customer journey maps

Ideation and Solution Development

  • Brainstorming techniques for creative solutions
  • Applying design thinking frameworks
  • Collaborative ideation with stakeholders

Prototyping and Testing

  • Creating low-fidelity and high-fidelity prototypes
  • Usability testing and gathering feedback
  • Iterating based on test results

Design Implementation

  • Turning prototypes into functional designs
  • Aligning design with business and technical requirements
  • Scaling Human-Centered Design in an organization

HCD in Business Strategy

  • Integrating HCD into product development
  • Measuring the impact of design decisions
  • Best practices for long-term design success

Summary and Next Steps

Requirements

  • An understanding of basic design principles
  • Experience with problem-solving and brainstorming techniques
  • No prior UX/UI experience required

Audience

  • Product designers
  • UX/UI designers
  • Business strategists
  • Developers and product managers
 14 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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