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Course Outline
Introduction
- Overview of OpsGenie features and architecture
Understanding DevOps Pipelines
- How OpsGenie fits in a DevOps ecosystem
Getting Started
- Setting up a profile
- Navigating the UI
Managing Users and Roles
- Inviting users
- Role types and permissions
- Creating and managing teams
Managing On-call Schedules
- Configuring on-call schedules
- Escalation policies
- Adding rotations and participants
Managing Alerts and Notifications
- Navigating the alerts list
- Searching queries for alerts
- Creating alert flows and fields
- Managing alerts lifecyle
- Creating alert policies
- Encrypting alert data
Integrating OpsGenie with other IT tools
- Using OpsGenie's integration framework
- OpsGenie with other Atlassian products
- OpsGenie API integration
- OpsGenie integration with other tools (Alert Logic, Amazon CloudTrail, Microsoft Azure, etc.)
- OpsGenie heartbeats for systems monitoring
Incident Management and Reports
- Managing incidents
- Investigating incidents
- Collaborating during incidents
- OpsGenie global and team Reports
Troubleshooting
Summary and Next Steps
Requirements
- Experience with system administration
Audience
- DevOps engineers
14 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
Please see our public courses
