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Course Outline
Introduction to SAP S/4HANA
- Overview of SAP S/4HANA and its key functionalities
- The role of sales in the overall SAP S/4HANA enterprise structure
- Key changes from SAP ECC to SAP S/4HANA
- User interface: SAP Fiori overview
Sales Organizational Structures
- Defining sales organizations, distribution channels, and divisions
- The significance of sales area and how it is structured
Sales Process Overview
- Understanding the core SAP S/4HANA sales process flow
- Overview of sales order management and fulfillment
- Key integration points with other modules (e.g., Finance, Procurement)
Sales Documents
- Sales document structure and processing
- Sales order creation and management
- Types of sales documents (standard orders, quotations, contracts, returns)
Pricing and Discounts
- Introduction to SAP pricing concepts and procedures
- Pricing conditions, pricing types, and configuration
- Applying discounts, surcharges, and special pricing
Availability Check and Backorder Processing
- Performing availability checks during order creation
- Overview of backorder processing and rescheduling orders
Delivery Management
- Creating and managing delivery documents
- Delivery types and their configurations
- Delivery processing: picking, packing, and goods issue
Shipping and Transportation
- Overview of shipping functions and transportation planning
- Setting up transportation routes and shipment scheduling
- Integration with warehouse and inventory management
Billing Process
- Overview of the billing cycle in SAP S/4HANA
- Creating and managing billing documents
- Invoice processing, tax calculation, and credit memos
Analytics in SAP S/4HANA
- Overview of embedded analytics in SAP S/4HANA Sales
- Standard reports and KPIs in sales performance tracking
- Using SAP Fiori apps for sales analysis
Credit and Risk Management
- Managing credit limits for customers
- Integrating credit management with sales order processing
- Handling blocked orders and credit checks
Returns and Complaints Management
- Managing returns processes and complaints handling
- Credit memo processing and returns orders
- Returns-related pricing and settlement
Master Data in Sales
- Customer master, material master, and condition master data
- Configuring sales-specific master data fields
- Data maintenance and synchronization across modules
Sales Process Configuration
- Configuring sales document types and item categories
- Assigning sales organizations and plants to documents
- Customizing pricing procedures, discounts, and surcharges
Project and Integration Considerations
- Tips for implementing SAP S/4HANA Sales in real projects
- Integration points with other SAP modules (MM, SD, FI, CO)
- Best practices for system optimization and performance improvement
Summary and Next Steps
Requirements
- Basic understanding of sales processes
- Basic SAP knowledge
Audience
- Sales and distribution professionals
- SAP functional consultants
- Business process owners
28 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €9120 online delivery, based on a group of 2 delegates, €2880 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
Please see our public courses
Testimonials (3)
Teacher knolage
Collin Sampson
Course - SAP S/4HANA Overview (S4H00)
I liked the fact that the trainer was very flexible and offered information about subjects that were not included in the initial material. I liked his experience in other projects and the tips and tricks resulted from this experience. The training was interactive and even though the exercises were predefined, we could take the exercise in another direction than previously defined.
Maria-Cristina Socol - NTT DATA Romania S.A.
Course - SAP S/4 Hana (S/4Hana)
We have learnt so many things that we didn't know before.
