Course Outline

Introduction to Windows 11

  • What’s new in Windows 11
  • Edition comparison and licensing
  • System requirements and compatibility

Installing and Upgrading Windows 11

  • Clean installations
  • Upgrading from previous versions
  • Automated deployments with Windows Deployment Services (WDS)

Configuring and Customizing Windows 11

  • User interface personalization
  • Managing device settings
  • Multilingual support

User and Device Management

  • Local and Microsoft accounts
  • Group policy and local policies
  • Managing users and groups

Application Management

  • Installing and managing applications
  • Windows Store and AppLocker
  • Default apps and file associations

Network Configuration

  • Configuring IP and DNS settings
  • Wireless and VPN configuration
  • Troubleshooting connectivity

Storage Management

  • Disk partitions and volumes
  • BitLocker and data protection
  • Storage Spaces and OneDrive

Security and Compliance

  • Windows Security and Defender Antivirus
  • Firewall and security settings
  • Windows Hello and biometric authentication

Windows 11 Maintenance and Troubleshooting

  • Windows Update and servicing channels
  • Event Viewer and performance monitoring
  • Common troubleshooting scenarios

Summary and Next Steps

Requirements

  • Basic understanding of networking and computer hardware
  • Experience with Windows operating systems
  • Familiarity with IT support concepts

Audience

  • IT professionals
  • System administrators
  • Desktop support technicians
 28 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €9120 online delivery, based on a group of 2 delegates, €2880 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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